Privacy Statement

Privacy Statement for Bukit Dewi Manggung

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1. Introduction
This Privacy Statement explains how Bukit Dewi Manggung (“we,” “us,” “our”) collects, uses, discloses, and safeguards the personal information you provide when visiting our website or using our services. By accessing our site, you accept and agree to the terms in this Privacy Statement. We are committed to respecting your privacy and ensuring the security of your data.

2. Information We Collect

• Personal Information:
  • When you make a booking, subscribe to our newsletter, or engage with us in other ways, we collect information such as your name, email address, contact number, payment information, and other details relevant to providing our services.
  • Sensitive information (such as payment details) is encrypted and securely handled.
• Non-Personal Information:
  • This includes your IP address, browser type, device type, and pages visited, which we collect automatically to improve site functionality, user experience, and security.

3. How We Use Your Information
Your information helps us personalize and improve your experience. We use it to:

• Process Bookings: Verify, confirm, and manage your bookings.
• Send Promotional Material: Keep you informed of our new offers, updates, and relevant information, only with your consent.
• Optimize User Experience: Analyze website performance, understand user behavior, and enhance content and services.
• Ensure Security: Prevent fraud, monitor site activity, and maintain security protocols.

4. Information Sharing and Disclosure

• We do not sell or lease your information. We only share your data in the following cases:
  • Trusted Service Providers: We may share limited information with third-party providers essential to delivering our services, such as payment processors, hosting providers, and marketing partners. These parties are bound by confidentiality agreements.
  • Legal Compliance: If required by law, we may disclose your information to comply with legal processes or to protect the rights, property, or safety of Bukit Dewi Manggung, our customers, or the public.

5. Data Security
We employ a variety of security measures, including encryption, firewalls, and secure servers, to protect your personal data. Although we strive for a high level of security, please understand that no data transmission over the internet is entirely foolproof. In the unlikely event of a data breach, we will notify affected parties as required by law.

6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your personal data held by us.
• Correction: Update or correct your information if inaccurate.
• Deletion: Request the deletion of your data, where applicable.
• Objection: Opt-out of receiving promotional communications or restrict the processing of your information.

To exercise any of these rights, please contact us at [contact email].

7. Retention of Your Information
We retain personal data as long as necessary to fulfill the purposes outlined in this Privacy Statement, or as required by law. Non-personal information may be stored indefinitely to improve our services.

8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, personalize content, and analyze traffic. You can manage your cookie preferences in your browser settings.

9. Third-Party Links
Our site may contain links to third-party sites. This Privacy Statement applies only to our website, so we encourage you to review the privacy policies of any linked websites you visit.

10. Children’s Privacy
Some of our services are also directed to individuals under the age of 16 especially for the Tourism Services for Schools. We do not knowingly collect personal information from children. If we discover we have unintentionally collected such data, we will take steps to delete it. However, every Child using our facility must be accompanied by an adult, who must submit his/her detail to us.

11. Changes to This Privacy Statement
We may update this Privacy Statement periodically to reflect legal requirements or enhancements in our data practices. Any changes will be posted on this page, and continued use of our website following updates indicates your acceptance.

12. Contact Us
If you have any questions, concerns, or feedback about our Privacy Statement, please contact us at:
Email: info@bukitdewimanggung.com
Head Office Address: No 8, Komplek Ruko Buaran Persada, Jl. Jend. R.S. Soekanto, RT.8/RW.6, Pondok Kelapa, Durensawit, East Jakarta City, Jakarta 13450